Terms of Use

    Effective Date: October 14, 2026

    These Terms of Use ("Terms") govern your access to and use of PatientGeneration.com (the "Website"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

    1. Service Description

    PatientGeneration.com is a marketing platform designed exclusively for healthcare providers. Powered by Salem Digital, we promote article writing, FAQ building, and lead-generation marketing for healthcare practices. The Website provides information about marketing services, allows practice owners and staff to request demos, and offers public-facing practice-growth resources. PatientGeneration.com does not collect, store, transmit, or process any patient information (PHI), patient records, or clinical data.

    Practice Growth Essentials Pricing and Scope

    The advertised Practice Growth Essentials price is $29/month in USD. “Less than $1.00 / day” is the annualized daily average of $29 × 12 ÷ 365 (approximately $0.95/day), not a daily billing option or a guarantee about every calendar month. The offer focuses on article writing, FAQ building, and lead-generation marketing.

    Content volume, publishing responsibilities, campaign deliverables, billing, cancellation, and any applicable taxes are specified in the agreement provided before enrollment. No unlimited content allowance is implied. Expanded agency services, full website projects, paid campaign management, and advertising spend are quoted separately. A demo request is free and does not enroll you or authorize a charge.

    2. No Medical Advice

    The information provided on this Website is for general informational and marketing purposes only and does not constitute medical advice. You should not act or refrain from acting based on any content on this Website without seeking appropriate professional counsel.

    3. No Guarantee of Results

    Prior results and testimonials do not guarantee a similar outcome. Every healthcare practice is unique, and outcomes depend on the specific facts and circumstances of each practice. We do not guarantee search rankings, AI citations, answer-engine placement, inquiry volume, or new patients. SEO, AEO, and GEO describe content and discoverability practices, not guaranteed outcomes.

    4. User Accounts and Data

    By submitting information through our forms, you represent that the information you provide is accurate and complete. You are responsible for maintaining the confidentiality of any account credentials provided to you.

    5. Use of the Website

    You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the Website by any third party. Prohibited conduct includes, but is not limited to:

    • Using the Website in any way that could damage, disable, overburden, or impair it
    • Attempting to gain unauthorized access to any part of the Website
    • Using automated systems or software to extract data from the Website (scraping)
    • Transmitting any harmful code, viruses, or malicious software
    • Submitting false, misleading, or fraudulent information through any form

    6. Cookies and Tracking Technologies

    The Website uses cookies, pixels, and similar tracking technologies to operate the site, analyze usage patterns, and serve personalized advertisements. Cookie choices are managed through the cookie consent banner and browser settings. Non-essential tracking should depend on consent where required. Please review our Privacy Policy.

    7. Google reCAPTCHA

    We use Google reCAPTCHA on forms throughout the Website to protect against spam and automated abuse. By submitting any form on the Website, you acknowledge that Google reCAPTCHA will collect hardware and software information (such as device and application data) and transmit it to Google for analysis. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

    8. AI-Generated Content Disclosure

    Some content on this Website has been generated or assisted by artificial intelligence (AI) tools. Such content is provided for general informational, marketing, and advertising purposes only. AI-generated content may contain inaccuracies, errors, or outdated information.

    You should not rely on any content on this Website for legal, medical, financial, or any other professional purposes. Practices are responsible for reviewing practice-specific details, healthcare claims, and content accuracy before publication. AI assistance does not replace professional review or override rights that cannot lawfully be waived.

    This website was built with Lovable and AI-assisted development, with human direction and review. Marketing content workflows may use AI to help prepare drafts. Submit public-facing business information only; never submit patient records, health details, or confidential clinical information.

    9. Intellectual Property

    All content on the Website, including but not limited to text, graphics, logos, images, software, and design elements, is the property of PatientGeneration.com or its content suppliers and is protected by United States and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without prior written consent.

    10. Third-Party Links

    The Website may contain links to third-party websites. We do not control or endorse these websites and are not responsible for their content, privacy practices, or availability. Accessing third-party websites is at your own risk. Our Salem Digital family links include salemglobal.com, healthcaremarketingmachine.com, and dentalofficelocal.com. Each destination’s own terms and privacy policy apply; links do not automatically transfer submitted information.

    Affiliate disclosure: our About page uses the Lovable referral link https://lovable.dev/invite/BUZJ69F. We may receive referral benefits if you sign up through it. Using that link is optional and does not change your agreement with PatientGeneration.com.

    11. Limitation of Liability

    To the fullest extent permitted by law, PatientGeneration.com, its owners, operators, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the Website. This includes, without limitation, damages for loss of profits, data, goodwill, or other intangible losses.

    12. Disclaimer of Warranties

    The Website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

    13. Indemnification

    You agree to indemnify, defend, and hold harmless PatientGeneration.com, its owners, operators, affiliates, and service providers from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Website or violation of these Terms.

    14. No PHI / Not a HIPAA-Covered Service

    PatientGeneration.com is a marketing service for healthcare practices. We do not collect, store, transmit, or process Protected Health Information (PHI), patient records, appointment data, or any other patient information. PatientGeneration.com is not a HIPAA-covered entity, is not a Business Associate, and does not provide CRM, EHR, patient communication, appointment reminder, or patient messaging services. Healthcare providers using our services are responsible for keeping any PHI within their own HIPAA-compliant systems and must not transmit PHI to PatientGeneration.com.

    15. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the United States and the State of New York, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Website shall be resolved in the courts located in the State of New York.

    16. Changes to These Terms

    We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the Website after changes constitutes acceptance of the revised Terms.

    17. Contact Us

    If you have questions about these Terms of Use, please contact us at:

    PatientGeneration.com
    Email: legal@patientgeneration.com