Privacy Policy

    Effective Date: October 14, 2026

    This Privacy Policy ("Policy") explains how PatientGeneration.com ("we," "us," or "our") collects, uses, discloses, and protects personal information when you visit or interact with our website (the "Website"). By using the Website, you acknowledge that you have read and understood this Policy.

    Marketing Only — No Patient Information

    PatientGeneration.com is powered by Salem Digital and provides business-to-business article writing, FAQ building, and lead-generation marketing for healthcare practices. We are not a patient directory, clinical system, CRM, or EHR. No, PatientGeneration.com is not HIPAA compliant. We do not collect, store, sell, transmit, or process patient information, medical records, appointment data, or Protected Health Information (PHI). Do not submit this information through our forms or content workflows.

    Prospective patient inquiries must go directly to a practice’s own appropriate systems. Our forms are for practice owners and staff requesting marketing services, not patients seeking care.

    1. Information We Collect

    A. Information You Provide Voluntarily

    • Full name
    • Email address
    • Phone number
    • Practice name
    • Your selected answer to “How did you hear about us?”
    • Message content describing your inquiry
    • Business information you choose to provide through forms; do not include patient or health information

    B. Information Collected Automatically

    • IP address
    • Browser type and version
    • Operating system
    • Referring URLs
    • Pages viewed and time spent on the Website
    • Device identifiers

    C. Cookies and Similar Technologies

    We use cookies, pixels, and similar technologies to operate the Website, analyze usage, serve personalized advertisements, and improve functionality. Use the website’s cookie consent choices and your browser settings to manage cookies. Non-essential tracking should depend on your consent where required by applicable law.

    Types of cookies we may use:

    • Essential cookies: Required for basic Website functionality (e.g., authentication, security).
    • Analytics cookies: Help us understand how visitors interact with the Website (e.g., Google Analytics).
    • Advertising cookies: Used to deliver relevant advertisements and measure ad campaign performance.

    2. Google reCAPTCHA

    We use Google reCAPTCHA on our forms to protect the Website from spam and abuse. Google reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

    3. How We Use Your Information

    • To discuss and deliver marketing services for your healthcare practice
    • To respond to inquiries and provide requested information
    • To understand which marketing channels, events, and referrals introduce business contacts to us
    • To operate, maintain, and improve the Website
    • To communicate with you regarding your inquiry
    • To serve personalized advertisements through banner ads and third-party ad networks
    • To protect against spam, fraud, and abuse using Google reCAPTCHA
    • To comply with legal obligations
    • To protect the rights, security, and integrity of the Website and its users

    4. Sharing and Disclosure of Information

    We may share personal information with:

    • Service providers and vendors who assist in operating the Website (e.g., email services, hosting providers)
    • Advertising partners for the purpose of delivering relevant ads
    • Google, through the use of reCAPTCHA and analytics services
    • Government authorities or regulators when required by law
    • Other parties with your consent

    We do not sell personal information.

    5. Data Retention

    We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

    6. Your Privacy Rights

    Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us at the address below.

    7. Data Security

    We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

    8. Children's Privacy

    The Website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can promptly remove it.

    9. Third-Party Links

    The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

    10. AI-Generated Content Disclosure

    Some content on this Website has been generated or assisted by artificial intelligence (AI) tools. Such content is provided for general informational, marketing, and advertising purposes only. AI-generated content may contain inaccuracies or errors. You should not rely on any content on this Website for legal, medical, financial, or any other professional purposes. Healthcare practices should review the accuracy of medical claims, practice details, and marketing content before publication. Do not provide patient information to AI-assisted tools. This disclosure does not limit rights that cannot lawfully be waived.

    AI-Assisted Development and Marketing Workflows

    This site was built using Lovable and AI-assisted development with human direction. Marketing workflows may use AI to draft articles and FAQs from public-facing practice information. Submit business and public marketing details only, never patient records or confidential clinical information. Third-party providers process information according to their own terms; we do not claim that AI tools used here are approved for PHI.

    Salem Digital, Sister Sites, and Affiliate Links

    We link to Salem Digital at salemglobal.com and healthcare marketing sister sites healthcaremarketingmachine.com and dentalofficelocal.com. A link does not automatically transfer your form submission or grant permission to share it. Each destination has its own privacy practices.

    Our About page includes a Lovable referral link. We may receive referral benefits when you sign up through it. Lovable may use referral identifiers or cookies under its own privacy policy after you follow the link. Following a referral link is optional.

    11. Changes to This Policy

    We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

    12. Contact Us

    If you have questions about this Privacy Policy, please contact us at:

    PatientGeneration.com
    Email: privacy@patientgeneration.com